The field of consumer services is constantly evolving and the variety of jobs that are available in this field is almost endless. There are jobs for those in the consumer service industry regardless of where you’re situated, even in poorest nations. For instance, every country needs healthcare services. In that context what are the jobs there in consumer services?
What’s the Consumer Services Industry?
Consumer service is a profession and occupations that aid people to connect with their surroundings. For instance, it could be a part of the customer services or marketing. Additionally the consumer service sector is any business that offers products or services to the general population.
Additionally, jobs in the field of consumer service are readily available in a variety of fields. Most popular jobs include customer service agents, store clerks, salespeople and cashiers.
Types of Consumer Services
1. Education
Teaching and tutoring are a service to students of varying levels of academic and age. Teachers can teach classes using various techniques, including presentations, storytelling and even exercises. In addition education can help students develop their talents and enhancing their communication skills.
2. Media
Media companies provide services that keep people informed regarding current happenings. This can include information on local events, T.V. shows to catch, or other entertainment options. In the case of mass media, it can provide information to large numbers of people in one go.
3. Legal Services
They are usually able to assist those who are in court and need assistance. This could include representing a person before the judge or acting in the capacity of a lawyer advocate speaking with police regarding an illegal offense.
4. Insurance
Insurance providers offer consumers various protections against unexpected events that could cause financial losses. Some examples of insurance types are health insurance, life insurance, car insurance pet insurance along with liability insurance.
5. Finance
Financial services facilitate transactions, savings growth and investment choices for individuals and companies. Additionally, financial services vary from loan applications to basic banking to more complicated tasks like acquiring property or securing assets.
6. Restaurant
In addition to food, customers get services from the restaurant, as they are charged for additional services such as outstanding service and a chic atmosphere. However, those who make reservations for restaurants are not as concerned about the quality of the food and more concerned with having an memorable dining experience.
7. Traveling
The travel services aid the tourism industry by providing customers with reservations and scheduling options. Many of the service positions within the travel industry assist others plan trips and free the customer of commitments to schedule. This is a category that includes booking accommodations for travelers as well as lodging, in addition to organizing entertainment for vacationers, arranging rental cars, and offering on-board assistance.
How Many Jobs Are Available In Consumer Services?
Jobs in the Consumer Service sector are demanded all over the globe. This is the largest employer in the world with over 200 million workers worldwide. The United States, there are around 2.9 million jobs in consumer services in 2020, based upon estimates from United States Bureau of Labor Statistics (BLS). This number is expected to increase as more employment opportunities come up at about 2% yearly rate.
The sector of consumer services is responsible for approximately 70% of US GDP. The sector of consumer services has a significant amount of jobs that are open. Thus, how many jobs are in the field of consumer services? Let’s learn!
9 Best Paying Consumer Services Jobs
1. Customer Service Representative
The customer support representatives charged of assisting customers with questions or concerns about the products or services of a company. They could also be responsible for handling complaints from customers and providing solutions if needed. Furthermore numerous customer service representatives typically work in offices or call centers and are often needed to work late at night and weekends or even on holiday weekends.
2. Call Center Representative
A representative from a call center is among the most sought-after jobs for consumers. The call center representative takes care of consumers’ queries, complaints and issues via telephone. Additionally, they are accountable to receive orders, managing accounts of customers, settling payments, providing information on the products and services of a company as well as resolving technical problems.
Representatives of call centers are frequently needed to work in an office that is crowded. In addition, they need to be proficient in managing conflicts and possess great customer service and communication abilities. Additionally, they typically operate in call centers and could be needed to work until late or even on weekends.
3. Receptionist
A receptionist is a different occupation in the context of the variety of jobs that are available in the field of consumer services. They are typically the company’s face, representation or interface. They interact with and interact with potential customers, prospective clients and customers when needed. Additionally, they connect clients with staff members who can aid them.
This job requires extraordinary administration, planning and organizational abilities. Additionally, when they are making important calls for the business, they have to be able to complete the tasks assigned to them. Additionally, receptionists need to be capable of multitasking and possess control of their stress.
Receptionists should also be knowledgeable about computer systems and office software commonly used. Additionally, they should have outstanding written and verbal communication abilities since they’re the the primary source of communication.
4. Account Manager
Account managers oversee an account portfolio and develops relationships with the most important clients. They also are in close contact with different departments to meet the needs of customers.
Account managers can boost revenues and aid in helping the business to grow by keeping and enhancing existing client relationships. However an account manager should have previous experience in sales, customer service or another related field. Additionally, a strong communications and interpersonal skills are essential for success in this job.
The account manager’s responsibility changes based on the nature and scope of the company.
5. Technical Support Engineer
The technical support engineer’s customer service can be offered via telephone either via email or chat. They are accountable for training and providing support for the products of the company and also addressing client issues.
Many companies require intelligent and skilled employees to assist their customers. If you’ve got the required qualifications and experience then you are able to get an excellent job in the customer service sector.
Technical support engineers need excellent problem-solving abilities along with the capacity to react rapidly on the spot. They must also be adept in both written and written communication.
6. Flight Attendant
A flight attendant is a different job option when you consider the number of jobs available in the industry of consumer service.
The main responsibilities as a flight attendant include to ensure the safety of passengers and security as well as security. Thus, the person working who works in the field of consumer services should be exemplary. Because of this, many airlines require the flight attendants they employ to possess an aforementioned level of experience with customer service. This is because they are required to look after passengers on their flights continuously.
In addition to having an authentic passport, you need to be able to pass a background check as well as an examination for drugs. Additionally, it would be advantageous if you are proficient in English. However, it isn’t not required to be fluent in another language.
7. Salesperson
Salespeople are typically responsible for selling and promoting products or services offered by a business. However they may be employed in retail or travel to meet prospective customers. Salespeople must be able to successfully connect with customers and close sales. They may also be expected to keep current client relationships.
8. Bank Teller
The responsibilities of a teller are welcoming customers, processing transactions, and offering simple customer services. Although some jobs may require special training or postsecondary education typically, bank teller have a high-school certificate or similar.
The majority of banks require tellers who have worked in customer service and/or money handling. Additionally, they must be adept at maths and be able to manage money in a proper manner. In addition, they should be meticulous and be able to work under stress.
Bank tellers typically work on weekends or during business hours that aren’t normal however they aren’t obliged to do so.
9. Hotel Concierge
Hotel concierges provide a variety of amenities to guests of the hotel. They can communicate with hotel guests efficiently and effectively to give them the information they require and provide assistance.
Furthermore, the duties of a hotel concierge can assist guests with luggage, to solving their concerns and demands as well as providing information about nearby events and activities. Additionally, they can book restaurant reservations or arrange transportation.
For a job as a concierge at a hotel is to have outstanding customer service abilities. Additionally, you must be adept at multitasking and operate effectively under the constraints of time.
How Much Do a Consumer Services Professional Earn?
The average wage for a consumer service professional across the U.S. is $36,920 per year. In addition, the pay range is between $26,880 to $79,610 yearly dependent on education, experience, and the state. However, professional in consumer services who are with the highest salaries are paid around $19 an hour, while those who are in the lowest paid positions earn around $14 an hour.
Work experience and education are the primary factors that determine the earnings of professionals in consumer services potential. Professionals with a bachelor’s level or more earn higher than those who have the equivalent of a High school degree. However, those with a few years of experience in the workforce will earn higher than those working in the entry-level jobs.
The location is also an important element. For instance, consumer service professionals working in cities typically have higher salaries than those who work in rural or smaller places. In addition, those who work for businesses that have clients from across the world have higher salaries than those working for local companies.
Is Consumer Services a Good Career Option?
Consumer services are among the most secure career choices. This is because plumbers nurses, doctors and teachers, staff in restaurants and hotels and more, will always be in high demand. This market has existed since the dawn of civilization has been around for a long time and is expected to continue to grow and be a major factor on which the economies across the globe are based. There are also opportunities in the fields of capital goods, public utilities, as well as real investment trusts in real estate.